The users guide was excellent. It provided the information neeeded to connect and control the Crate system. Nothing was left to chance
Text excerpt from page 72 (click to view)
Returning Products for Repair
Before you send a product directly to 3Com for repair, you must �rst obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender�s expense. To obtain an RMA number, call or fax:
Country Asia, Pacific Rim Europe, South Africa, and Middle East Telephone Number 65 543 6500 + 44 1442 435860 Fax Number 65 543 6348 + 44 1442 435718
From the following European countries, you may call the toll-free numbers; select option 2 and then option 2: Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U.K. Latin America U.S.A. and Canada 06 607468 0800 71429 800 17309 0800 113153 0800 917959 0800 1821502 00800 12813 1800553117 177 3103794 1678 79489 0800 0227788 800 11376 00800 3111206 0800 831416 971 4319533 900 983125 020 795482 0800 55 3072 0800 966197 1 408 326 2927 1-800-527-8677 1 408 326 3355 1 408 326 7120
