The service was good but it just a little late for the download. It seems that it needs to clear the payment but the payment was settled by paypal. As far as my concern, it should be able to download after the confirmation of sold.
Text excerpt from page 18 (click to view)
AV-14F703
TROUBLESHOOTING GUIDE
NO VERTICAL
Is the waveform at pin 6 of CP401 normal ?
Yes
Check DY.
No
Is the waveform at pin 1 of IC401 normal ?
Yes
Is the voltage at pin 2 of IC401 25V?
Yes
Check IC401 and check the peripheral circuit.
No
No
Check the 25V line.
Is the waveform at pin 36 of IC601 normal ?
Yes
Check the circuit from pin 36 of IC601 to pin 1 of IC401.