PANASONIC DMRES15
Owner's Manual

Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to �Customer Services Directory� on page 46 if you reside in the U.S.A., or refer to �Product information� on page 43 if you reside in Canada. The following do not indicate a problem with this unit: � � � � Regular disc rotating sounds. Poor reception due to atmospheric conditions. Image disturbance during search. Interruptions in reception due to periodic satellite broadcasting breaks. � Operations do not work due to a poor-quality disc. (Try again using a Panasonic disc.) � The unit freezes due to one of its safety devices being activated. (Press and hold [POWER 8] on the main unit for 10 seconds.)

Power No power. The unit switches to the standby mode. � Insert the AC power supply cord securely into a known active AC outlet. � This is a power saving feature. Change �Off Timer� in the Setup menu, if you would prefer. � One of the unit�s safety devices is activated. Press [POWER 8] on the main unit to turn the unit on.

Page 8, 9 36 �

TV screen and video The images from this unit do not appear on the television. Picture is distorted. Television reception worsens after connecting the unit. Status messages do not appear. � Make sure that the television is connected to the VIDEO OUT terminal, S VIDEO OUT terminal or COMPONENT VIDEO OUT terminals on this unit. � Make sure that the television�s input setting (e.g., VIDEO 1) is correct. � The television isn�t compatible with progressive signals. Press and hold [g] and [q x1.3] on the main unit at the same time for about 5 seconds. The setting will change to interlace. � Re-connect all connecting cords securely. � Select �Automatic� in �Status Messages� in the Setup menu. 8, 9, 10 � � � 38 38 27 38 27 27

The blue background does not � Select �On� in �Blue Background� in the Setup menu. appear. The 4:3 aspect ratio picture expands left and right. Screen size is wrong. There is a lot of after-image when playing video. When playing DVD-Video using progressive output, one part of the picture momentarily appears to be doubled up. There is no apparent change in picture quality when adjusted with the Video menu in the on-screen menus. Displays The display is dim. �12:00A� is flashing on the unit�s display. Compared to the actual recorded time, less remaining time is displayed. The time recorded on the disc and the available time shown do not add up. The play time shown for MP3 does not agree with the actual time. � Change �FL Display� in the Setup menu. � Set the clock. � The displayed recording/play time is converted from the number of frames at 29.97 frames (equal to 0.999 seconds) to one second. There will be a slight difference between the time displayed and the actual elapsed time (e.g., actual one-hour elapsed time may display as approximately 59 minutes 56 seconds). This does not affect the recording. � Times shown may disagree with actual times. � Even if you delete recorded content from DVD-R, DVD-R DL, +R, or +R DL, there is no increase in disc space. � Available recording space on DVD-RW (DVD-Video format) or +RW increases only when the last recorded title is deleted. It does not increase if other titles are deleted. � Available recording space on DVD-R, DVD-R DL, +R and +R DL reduces if you have repeatedly recorded and edited more than 200 times or so. (For the second layer on DVD-R DL and +R DL, this happens after about 60 times.) � While searching, the elapsed time may not display correctly. � The unit is carrying out the recovery process. Do the following to eject the disc. 1 Press [POWER 8] on the main unit to switch the unit to standby. If the unit doesn�t switch to standby, press and hold [POWER 8] on the main unit for about 10 seconds. The unit is forcibly switched to standby. 2 While the unit is off, press and hold [g] and [CH 1] on the main unit at the same time for about 5 seconds. Remove the disc. � Use the television to change the aspect. If your television does not have that function, set �Progressive� in the Video menu to �Off�. � Check the settings for �TV Type�, �4:3 TV Settings for DVD-Video� or �4:3 TV Settings for DVDRAM� in the Setup menu. � Set �DNR� in the Video menu to �Off�. � Set �Progressive� in the Video menu to �Off�. This problem is caused by the editing method or material used on DVD-Video, but should be corrected if you use interlace output.

� The effect is less perceivable with some types of video.

�

38 15 �

� � � � � �

�U88� is displayed and the disc cannot be ejected.

RQT8314

41

Frequently asked questions/Troubleshooting guide