The manual was missing 2 pages but when I presented the problem to the company they made every attempt to get the 2 pages to me, when they couldn't they refunded my money. A very pleasing and easy transaction. The manual they provided was the original, it was concise and to the point. I plan to do business with this company again when should the need arise.
Irrespectively of this manual exist only germany language, it's useful - although i need some additional task to translate: My english is bad, but usable - but i really dont speak germany. :)
Excellent service from this company (including a total refund on an earlier purchase when through no fault of the company the manual was incomplete). I have purchased several manuals which I have been very satisfied with, as I am with this one. Highly recommended.
It was easy to order and received exactly what I needed. Only complaint would be the 24 hours you have to wait.
Text excerpt from page 30 (click to view)
Replacing
1. Make sure all control knobs are turned
off and cool before replacing surface units and reflector bowls.
2. Line up openings in the reflector bowl
with the surface unit receptacle and the element hold-down clip.
3. Hold the surface unit as level as possible with the terminal just started into the receptacle. Push the surface unit terminal into the receptacle.
4. When the terminal is pushed into the receptacle as far as it will go, push down the edge of the surface unit
opposite the receptacle. The element hold-down clip will keep the surface unit from moving around.
NOTE: Reflector bowls reflect heat back to
the utensils on the surface units. They also help catch spills. When they are kept clean, they reflect heat better and look new longer. If a reflector bowl gets discolored, some of your utensils may not be flat enough, or some may be too large for the surface unit. In either case, some of the heat that�s meant to go into or around a utensil goes down and heats the reflector bowl. This extra heat can discolor it.
