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Good copy and great customer service! There was some confusion with my order and it was resolved promptly!
Text excerpt from page 19 (click to view)
Caring for Your Cooktop
Sealed surface burners and cooktop
To clean the burners:
1. Pull the burner caps straight up from the burner base. 2. Clean the burner caps with warm, soapy water and a sponge. You can also clean the caps with a mildly abrasive plastic scrubbing pad and powdered cleanser. Do not clean the burner caps in a dishwasher or self-cleaning oven. 3. If the gas tube opening has become soiled or clogged, use a cotton swab or a soft cloth to clean the area. 4. If the ports are clogged, clean them with a straight pin. Do not enlarge or distort the port. Do not use a wooden toothpick. If the burner needs to be adjusted, call a qualified technician for service. 5. After cleaning the gas tube opening and ports, replace the burner caps. To replace the burner caps, make sure the alignment pins on the burner base are properly aligned with the cap.
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6. Turn on the burner to see if it will light. If the burner does not light after you have cleaned it, contact a KitchenAid designated service technician. Do not service the sealed burner yourself.